This is the ColdBet FAQ page – the single place where we have gathered and answered every question that Pakistani players commonly ask about the platform. Whether you are trying to figure out how to deposit via Easypaisa, why your withdrawal is pending, how Aviator works, or how to claim your welcome bonus, the answer is on this page. Browse by category or use the search bar to jump straight to what you need.
Select any category below to scroll directly to those questions, or use the search bar on the main FAQ to find answers by keyword.
How to register on ColdBet, age requirements, document verification, username and password management, and account settings for Pakistani players.
View questionsEasypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments in PKR. How to deposit, how long withdrawals take, limits, and fees explained.
View questionsWelcome bonus, wagering requirements, how to claim, expiry periods, and what happens to bonus balance if you withdraw before completing wagering.
View questionsQuestions about Aviator, Crash Games, Football Betting, Roulette, Poker, and Andar Bahar – how they work, RTP, minimum bets, and strategy basics.
View questionsHow ColdBet protects your account and personal data, KYC verification, two-factor authentication, and what to do if you suspect unauthorised access.
View questionsDeposit limits, loss limits, session timers, self-exclusion, and what to do if you or someone you care about is struggling with gambling-related issues.
View questions
If you cannot find your answer in this FAQ, ColdBet's support team is available around the clock and responds to emails within 2 hours.
Responsible Gaming Reminder: Gaming on ColdBet should always be enjoyable and within a budget you control. If it stops being fun, use the self-exclusion tool or visit the Responsible Gaming page for support tools.
ColdBet has put together this FAQ as a genuine resource for Pakistani players, not a page full of vague answers designed to avoid saying anything specific. If you are new to ColdBet and trying to figure out how it works before you register, or if you are already a member and hitting a question you cannot find the answer to in your account, this is where to come first.
The most common question ColdBet gets from new players in Pakistan is about how to deposit. The short answer is: go to the cashier after logging in, pick Easypaisa or JazzCash, enter the amount, and follow the steps – your ColdBet balance updates in under 60 seconds. The full breakdown of every payment method, including IBFT for players who prefer direct bank transfer, is on the Deposit and Withdrawal page.
The second most common question is about the welcome bonus. ColdBet's welcome bonus is 100% on your first deposit up to Rs 20,000. It is not a bonus that requires jumping through ten different hoops to claim – it credits automatically when your first deposit clears, no code needed. The 25x wagering requirement is clearly explained in the bonus terms and your progress is tracked in real time in your account dashboard so you always know exactly where you stand.
For players interested in games, the FAQ above covers Aviator, Andar Bahar, and the football betting section in particular. ColdBet's Aviator game is one of the most popular on the platform among Pakistani players. It is a crash-style game where the multiplier rises and you have to cash out before it crashes. The outcome of every round is provably fair, meaning you can independently verify it using the cryptographic hash shown in the game. There is no way for ColdBet or any player to manipulate the outcome of an Aviator round after betting has started.
Account security on ColdBet is something the platform takes seriously. Every login is over a 256-bit SSL encrypted connection. If ColdBet detects repeated failed login attempts, the system automatically blocks them. Players receive email notifications when their account is accessed from a new device. If you ever receive a notification for a login you did not make, use the forgot-password link immediately to change your password and then contact support.
ColdBet's responsible gaming tools are among the most comprehensive available to Pakistani players on any online gaming platform. You can set daily, weekly, or monthly deposit limits. You can set loss limits that automatically pause betting once reached for the period. You can set session timers and reality-check pop-ups. You can take a cooling-off break of 1 to 30 days. And if you need a more serious intervention, you can self-exclude for any period up to permanent exclusion – which takes effect the moment you confirm it. All of these tools are free, built into every account, and accessible without contacting support. For the full guide see the Responsible Gaming page.
If your question is not covered in this FAQ, the ColdBet support team is available 24/7 at support@coldbet.wine. Responses to login and payment-related queries typically arrive within 2 hours. General queries are answered within 24 hours. When emailing, include your registered email address and username to help the team find your account quickly. ColdBet's support staff understand the specific context of Pakistani players and are well-placed to help with any question about the platform.
Email support@coldbet.wine any time of day. The team responds within 2 hours for account and payment queries. Include your username for faster service.
Registration on ColdBet is free and takes about 2 minutes. Your welcome bonus activates automatically on your first PKR deposit. Register here.
Registration is free, deposits start from Rs 100, and your 100% welcome bonus lands automatically on your first deposit. Everything is explained above – the only step left is signing up.
⚠️ Gambling involves financial risk. Must be 18+. Please play responsibly. Responsible Gaming tools are available free in every account.